Welcome to the Zero Administration Kit for Microsoft® Windows 98. Please refer to the license agreement before using this release.
License Agreement for the Zero Administration Kit for Microsoft® Windows 98.
If you have a technical question about the Zero Administration Kit, see the Zero Administration Kit Administrator's Guide. If you still have a question, Microsoft offers technical support and services ranging from self-help tools to direct assistance with a Microsoft Technical Engineer. For information about how to get help in other countries, see "Technical Support Worldwide" later in this document.
Note: The services and prices listed here are available in the U.S. and Canada only. Services and prices outside of these countries may vary.
This innovative site uses the cutting-edge technology of Microsoft to help you access the most relevant technical information and resources to answer your support questions. Use the Troubleshooting Wizards to easily diagnose and answer technical questions. Or select technical articles, programming aids, or commonly asked questions from Microsoft Knowledge Base of over 75,000 articles. Visit http://support.microsoft.com/support/ today and see how easy it is to find the answers you need.
If you still need answers to your technical questions, Microsoft offers Standard No-Charge (excluding connectivity issues) Support for retail versions* of this products as follows:
90 days of no-charge support, beginning with the first time you contact a technical engineer.
To receive Standard No-Charge Support, in the U.S., please call (425) 635-7222, 6:00 A.M. to 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, please call (905) 568-4494, 8:00 A.M. to 8:00 P.M. Eastern time, Monday through friday, excluding holidays. Note: Toll-charges may apply.
* If your Microsoft product was pre-installed, distributed with your personal computer, the personal computer manufacturer is responsible for providing your product support. For support, contact the manufacturer or source from which you obtained your Microsoft product.
If you require support after normal business hours, or if your 90 days of Standard No-Charge Support, as described above, have expired, you can purchase Pay-Per-Incident Support. In the U.S., for a fee of $35US per incident, please call (800) 936-5700 or (900) 555-2000, 24 hours a day, seven days a week, including holidays. In Canada, for a fee of $45CDN plus tax per incident, please call (800)668-7975, 8:00 A.M. to 8:00 P.M. Eastern time, seven days a week, excluding holidays.
Note: Support fees for the (800)# calls will be billed to your VISA, MasterCard, or American Express credit card. Support fees for the (900)# calls will appear on your telephone bill.
If you anticipate a high volume of support incidents or need priority access to Microsoft Technical Support Engineers, you can purchase a Priority Annual Desktop Account
In the U.S., for more information or to purchase an annual account, at a cost of $295US per 10 incidents, please call (800) 936-3500, 24 hours a day, 7 days a week, including holidays. To submit an incident against an existing account, call (800) 936-4700, 24 hours a day, 7 days a week, including holidays.
In Canada, for more information or to purchase an annual account, at a cost of $295CDN plus tax per 10 incidents, or to submit an incident against an existing account, please call (800) 668-7975, 8:00 A.M. to 8:00 P.M. Eastern time, seven days a week, excluding holidays.
In the U.S. and Canada, you can also submit your Standard No-Charge, Pay-Per-Incident or Priority Annual support questions via the Internet with Web Response. For more details, go to Microsft Technical Support Online at http://support.microsoft.com/support/.
Text Telephone: Microsoft text telephone (TT/TDD) services are available for the deaf or hardofhearing. In the U.S., using a TT/TDD modem, dial (425) 635-4948. In Canada, using a TT/TDD modem, dial (905) 568-9641.
Technical Support Worldwide: Support services and prices may vary outside the United States and Canada. For information on support available outside the U.S. and Canada, contact the local Microsoft subsidiary in your area. For a list of Microsoft subsidiaries, see the Technical Support section of the Help file, or visit Microsoft Technical Support Online at http://support.microsoft.com/support/.
Note: The services and prices lsited here are available in the United States and Canada only. Support services outside the U.S. and Canada. For more information on support in other locations, contact your local Microsoft subsidiary.
Microsoft support services are subject to Microsoft then-current prices, terms, and conditions, which are subject to change without notice.